Patient Experience and Public Consultations


Survey patients, friends and family quickly and easily

Convenient for users: they can provide feedback by their preferred method of paper, email or via tablets and smartphones

Collate FFT data, hold public consultations, undertake audits – the possibilities are endless.

All your survey data, at a glance, in real time

Quick and easy analysis of survey results – view a snapshot report of all data per survey – each report contains:

Frequency data

All open text responses

Snapshot graph to provide quick visual indication of results

Combine, visualise and transform data using dashboard builder

Easy to use dashboard editor allows you to visualise:

Any data sources: combine questions from any survey.

Any chart data: pool data from different surveys.

Survey responses, response rates and demographic profiles – highly configurable filtering options allow you to filter entire dashboards or individual charts.

Data as bar, column, pie, donut, pyramid and funnel charts.

Publish data with a professional look and feel

Share bespoke dashboard reports and survey results as a real time web URL where data is constantly refreshed, or as a print-ready PDF

Labelling options throughout to help you create clear and concise dashboard reports.

Simple drag and drop features to customise dashboard layout.

Export individual charts as an image file to embed into other reports.

Add in embedded charts from external Business Intelligence tools to cover all your reporting needs in one place.


Automate staff access to real-time dashboards

Give all staff access to their own dashboards with real-time data on their own service

Staff have access and the ability to share dashboards as a URL that is constantly refreshed with the latest data, or as a print-ready PDF.

Empower staff to edit and analyse their own data and dashboards locally.

Filter local versions of the dashboards and save results.

Categorise and connect data to insight

Flexibility to analyse and draw insight from your data on outcomes most relevant to you and your organisation

Examples of use include analysing data by domains of care, organisation values, conducting hot-spot and creating pulse scores.

Tag questions across multiple surveys and analyse responses.

Carry out a retrospective analysis on all data using question tags: evaluate how your organisation has performed around a specific theme over time.