Meet the Team


Strategic & Advisory

Brian Milstead (Chairman)

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Brian’s early career was in finance having qualified as an accountant. He moved into general management and became Chief Executive of an Acute Teaching Hospitals NHS Trust, a role he held for 13 years.  Among his present interests Brian regularly leads reviews of major programmes and projects for the Department of Health covering both NHS commissioning and provider organisations across the country.


Liz Shanahan

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Liz was until 2014 Global Head of Healthcare & Lifesciences at FTI Consulting. Liz has worked with and on some of the worlds largest and most complex clients and their communications needs. Her clients included Pfizer, GlaxoSmithKline, Novo Nordisk, The UK Department of Health, the World Health Organisation and the World Economic Forum. She founded Santé Communications which was acquired by FTI Consulting in 2007.  She now holds a portfolio of positions, including as Non-Executive Director at Chelsea and Westminster NHS Foundation Trust.

Liz sits on our Board.[/three_fourth_last]

Mary McKenna

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Mary is a technology entrepreneur who co-founded and built successful online learning company Learning Pool on the back of a long public sector career, growing an online community of 1m learners along the way.

Mary is a trustee of the London based charity, Social Care Institute for Excellence, she’s one of the Entrepreneurs in Residence at the Northern Ireland Science Park and she’s been Chairman of Northern Ireland’s Digital Circle since 2010, representing the digital content industry.

In the 2014 New Year’s Honours Mary was awarded the MBE for services to digital technology, innovation and learning.

Mary sits on our Board.[/three_fourth_last]

Harvey Goldsmith

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Harvey has a long track record of promoting great ideas that contribute to social good. He sits on the Board and provides the company with strategic advice.

Harvey is a legendary and visionary producer and promoter of rock concerts, charity events and television broadcasts. He has produced managed and promoted shows with most of the world’s major artists and was responsible for the two largest music events in the world, ever; Live Aid and Live 8. Harvey has won numerous awards and accolades for his charity and fundraising work over the years.

Harvey sits on our Board.




Andrew Cockayne (Managing Director)

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Andrew is a strategist with specialist expertise in customer insight, performance and change. Andrew spent 10 years leading services through change as a senior manager in the NHS and in Social Care.

Prior to this, he worked as researcher and analyst in the public and private sectors, including developing national policy at the Prime Minister’s Strategy Unit and managing primary research at Ipsos-MORI. Andrew is an accredited member of the Institute of Customer Service.


Marcus Chidgey (Director)

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Marcus advises our clients on communications and marketing strategies, and ensures the smooth implementation of IT  projects.

Marcus is founder and Managing Director of our sister company Captive Minds Communications Group, a cutting edge marketing, PR and events company that creates consumer experiences, world-class content for every channel and smart digital and social media solutions.


Leena Shaw (Head of Client Services)

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Leena is an outstanding Customer Service professional.  She and her team look after each of our clients and ensure that every implementation is perfect.  She is passionate about the wealth of benefits our products bring to our clients and their service users.

Leena has a background in the healthcare event production industry.  She loves a challenge!




Software, Design & Creative

A shared resource with a world-leading agency

Embedded in our sister agency as a shared resource, our Software, Design and Creative teams help us provide a truly outstanding service.  In addition to working on a Captive Health products, the team sharpen their skills on record-breaking adventure, international consumer product launches and strategic marketing for global brands. Together we bring this wealth of expertise to the Health sector.  Working for Captive Health, the Software team offer the highest level of support and ensure that our suite of software products is well maintained and upgraded with new features.



Our extended team

Captive Health is proud to involve a range of outside experts who are able to advise on our projects.